Starter
Owner-led
£39/ month
2 users2 channels
- Shared inbox
- Contacts & cases
- Basic automation
- AI summaries (allowance)
Transparent · No lock-in
Pricing that reflects work done.
One subscription per workspace, pooled allowances and modular add-ons. Third-party channel, model and payment charges are passed through and shown separately.
One subscription, transparent pass-through, modular expansion
Pick a plan by team and channel size, then switch on the modules you need. Third-party channel, model and payment charges stay separate and visible.
Growth
Small teams
£99/ month
5 users5 channels
- Workflows & SLAs
- Web chat widget
- AI reply drafts
- Analytics & reports
Pro
Multi-brand / seller
£249/ month
15 users10 channels
- Seller hub & order context
- Roles, approvals, audit
- Payment links (provider-hosted)
- Prioritised queues
Scale
Regional groups
£499/ month
40 users25 channels
- Tenant groups
- SSO & extended audit
- API, webhooks, pooled allowances
- Priority support
Enterprise
High-volume / embedded
Custom
custom userscustom channels
- Embedded & white-label use
- Custom contracts & DPA
- Dedicated capacity
- Named success contact
Modules & pass-through
Pay only for what you switch on. Usage is metered with allowances, alerts and hard customer-controlled caps.
Web chat & widget
Website chat with auto-responses, handover and analytics.
from£19
Commerce & seller hub
Catalogue context, order attribution and seller queues.
from£39
AI pack
Extra AI actions, knowledge retrieval and evaluations.
from£29
Payment actions
Hosted payment links, reconciliation and case linking.
from£25
Business email
Bring business mailboxes into governed queues.
from£15
Voice & callbacks
Call logs, callback tasks and conversation notes.
from£35
Partner / white-label
Own domain, brand, tenant console and revenue share.
from£449
Embedded add-on
Ships as a paid module inside existing products.
On request
Onboarding & migration
Data migration, workflow build-out and training.
On request
Residency & compliance
Regional residency, extended retention and evidence packs.
On request
Commercial rules
- Subscription separate from channel, model, marketplace and payment provider charges.
- Expensive usage metered with allowances, alerts and hard caps you control.
- Onboarding and migration charged separately when implementation is needed.
- For B2B2C: platform minimum, active-tenant charge and contracted support.
List prices, excluding tax. Channel and payment provider availability varies by region.